A customer in Royson was locked out of their Fireking fireproof security file cabinet. They needed it opened ASAP since it contained records they needed to run the daily business operations.
FireKing fireproof security files that use the Medeco high security key lock are prone to failure. When you least expect it, you will be unable to unlock your file cabinet. The key will turn, however the lock won’t pop out from the drawer face. The reason is a die cast part that releases the lock has broken due to use and age.
I can usually open the cabinet with minimum effort and no damage. If the cabinet is less than 10 years old I can get you a replacement lock under warranty. That is a big deal because the lock normally cost $168 including shipping. Call me first before you risk damage to a very expensive piece of office equipment.
NOTE: I get a surprising number of out of state phone calls about this post. Please, call a LOCAL locksmith. I am NOT going to tell you over the phone how to open your file cabinet. I’m sure you can figure out why. . .